Topic For Discussion
What has your experience been with Dashboards and Metrics?I recall in the 80's that Quality Circles and measurement charts were the rage. I'm not unique in observing that a number of the measurements were easy to measure but not particularly significant.
How do you pick a metric to post and track?
(Here is a chance to use the comments.)
Similar post on the Human Side of LEAN blog.
posted by Piquero @ 7:30 PM
3 Comments:
When developing a PM process for tooling, I found it best to use cost-avoidance as a measure of performance. It shows cost savings as a plus (an assett) whereas most every other measure focused on cost. Financial people, usually, try to reduce cost and, usually, forget that there are benefits associated with costs and supported by a, relatively, modest increase in cost.
There may be disagreement on this point but, that has been my experience. No one tampered with my program and I regularly sat down with a comptroller to establish and maintain a relationship that focused on results - not costs.
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Great post. I really loved that.
Didi Games
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